We do not offer payment terms. All orders must be paid in full before shipping or collection.

Our website reflects the latest available stock. Live supplier feeds are updated throughout the day, while some partner feeds update daily around 10AM. If a product is out of stock, it will not be visible on the site.

We offer components and parts for current-generation servers. Older or legacy parts may need to be sourced through alternative suppliers such as spl.co.za.

We are an open B2B eCommerce platform. We do not offer reseller or dealer pricing — all prices displayed are final and apply to both individuals and companies.

No, Server Warehouse is strictly online. We do not have a showroom, counter, or walk-in facility. All orders must be placed through our website.

We do not accept quotation requests by email. If a product has limited stock (1–4 units), the "Request for Quotation" button will be shown. For products in stock, use "Add to Cart". Our team will send a formal quote only through our automated quotation system.

We are not open to the public. Our offices are for administration and logistics only. Visits are only permitted once an order is paid and you have received collection instructions via email.

Add the product to your cart and proceed through checkout. If configuration is required, select the necessary options before adding to cart.

Click "Request for Quotation" on eligible products (low stock or servers). Complete the form and we’ll email you a formal quote with stock confirmation.

Stock availability is shown on each product page. We only display products that are available to order from our warehouse or partner suppliers.

• Company Name: Server Warehouse (Pty) Ltd
• Reg. No: 2019/184323/07
• VAT No: 4900308679
• Tax Clearance Pin: F15853F23H
• Auditors: JCB INC. (907669A)
• Registered in South Africa – Since 2007 (online store)

Yes. A full tax invoice will be emailed to you once payment is confirmed. Our VAT number and company registration details appear on all documentation.

You may request cancellation before payment is made. Once paid, the order is sent to our suppliers for fulfillment and cannot be reversed. Please ensure all details are correct before finalising your order.

Your information is handled in accordance with the Protection of Personal Information Act (POPIA). We do not sell or share your data, and all payment info is processed securely by Peach Payments.

No showroom is available. Product images and details are provided online. Where possible, we link to detailed datasheets or vendor pages.

Email: support.sw[at]server-warehouse.co.za (replace [at] with @). Only order-related queries are monitored.

Registered users can submit reviews via the product page. All reviews are moderated to prevent spam or irrelevant content.

No, out-of-stock items are not shown on the website. If you need something that’s no longer listed, feel free to inquire with us directly.

No, you can check out as a guest. However, registering gives you access to order history and faster future purchases.

You will receive an email update indicating your order is now "Processing." Only then do we begin preparing your items for dispatch.

We accept Manual EFT and Credit Card/Debit Card via Peach Payments. Bank details are included in your Web Order PDF and email confirmation.

Only for Cross Border orders, but only after full payment and once we confirm that your order is ready. Collection instructions will be sent via email.

Shipping is based on volumetric weight using the formula: Length x Width x Height / 5000. Courier rates vary by region.

We deliver across South Africa. International shipping is not supported; cross-border customers must arrange their own collection.

Main centres: 1–3 working days. Outlying areas: 2–5 working days. Delivery times depend on product lead time and courier schedules.

Once your order is shipped, you’ll receive a tracking number via email from our courier partner. You can track your parcel directly through their website.

We welcome international buyers, but goods must be collected from our address. We do not export or handle customs.

All products are 230V, 50Hz, and use South African plug types. Confirm compatibility with your country’s power and compliance standards.

Warranties are with the respective vendors. Some support options may not apply outside South Africa — check with the manufacturer.

International customers must handle all export arrangements, duties, and customs paperwork. We provide the tax invoice and collection address only.

We ensure products are packed safely. However, we do not manage shipping once collected by your courier.

All transactions are processed in South African Rand (ZAR). Currency conversion costs are the responsibility of the buyer.

Returns must be arranged at your own cost. We do not collect or facilitate international returns or repairs. For South African customers, warranty claims are handled as per the vendor's warranty process. We do not accept returns for change-of-mind purchases.

We are a registered South African business and authorised reseller for major brands. Products are new and covered by official warranties unless stated otherwise.